As Intiza continued to grow as a leader in automated invoicing and collections management, its platform began to show signs of friction.
Navigation had become complex, workflows were harder to follow, and the overall experience no longer supported the pace at which users needed to operate.
The challenge was to evolve the platform without adding unnecessary complexity — simplifying the experience while ensuring scalability, usability, and retention for a growing user base.
We worked closely with Intiza’s team to rethink the platform from the ground up.
The process started with understanding how users interacted with the system on a daily basis, identifying friction points and critical workflows.
Based on these insights, we redefined the information architecture to simplify navigation, improved accessibility, and enhanced visual clarity across the platform.
Design and development moved hand in hand, allowing us to iterate quickly and validate decisions throughout the process.
The focus was always on reducing cognitive load and making key actions faster and more intuitive.
The result was a modernized platform experience designed to support Intiza’s continued growth.
Users can now navigate the platform more easily, complete critical tasks in less time, and operate with greater confidence.
The redesign led to higher platform engagement and user retention, reduced time spent on core workflows, and increased overall user satisfaction — providing Intiza with a solid, scalable foundation for the future.
